These Terms and Conditions outline the rules and responsibilities that apply to all customers who use the Evasauna website. By accessing or purchasing from our website, you agree to the conditions described below. We encourage customers to read this page carefully to understand how our services operate and what expectations apply to both parties.
1. General Use of the Website
Evasauna provides product listings, descriptions, policies, and customer support to help customers make informed decisions. All information on the website is presented as accurately as possible. Product details, pricing, and availability may change if manufacturers update their items or if inventory levels shift.
Customers are responsible for ensuring that all purchase information entered during checkout is accurate, including name, address, contact details, and payment information. Evasauna cannot be held responsible for issues caused by incorrect or incomplete customer information.
2. Product Information and Accuracy
Evasauna works to provide clear and reliable product information. Each listing includes specifications supplied by verified manufacturers. While we aim to maintain accuracy, occasional variations may occur due to manufacturing changes or updates.
If a customer has questions about a product before purchasing, our support team can provide additional information to help ensure that the product fits the customer’s needs.
3. Pricing and Payments
All prices listed on the Evasauna website are shown in United States dollars. Payment must be completed in full before an order is processed. Evasauna works with trusted third-party payment processors to ensure secure transactions. Payment methods accepted at checkout will be clearly listed on the website.
If a pricing error is discovered, Evasauna reserves the right to correct the price and notify the customer before completing the order.
4. Order Acceptance and Cancellation
Submitting an order does not automatically guarantee acceptance. Evasauna may cancel or revise an order in situations where:
• The product becomes unavailable
• The customer enters incorrect or incomplete information
• Fraud prevention systems flag a potential issue
• The order cannot be fulfilled due to delivery restrictions
If an order is canceled, customers will be notified promptly and refunded when applicable.
Customers who wish to cancel their order must contact Evasauna as soon as possible. Orders that have already shipped cannot be canceled and will fall under the Return and Refund Policy.
5. Shipping and Delivery
Evasauna provides domestic shipping within the United States. Delivery times, shipping rates, and freight requirements are listed in the Shipping Policy. Customers are responsible for reviewing their shipping address before completing checkout.
Freight shipments may require customers to be present during delivery. If delivery fails due to an incorrect address or absence during a scheduled appointment, additional arrangements or fees may apply.
6. Returns and Refunds
Evasauna offers a 30-day return period for eligible products. Details regarding conditions, timelines, inspections, and refunds are described in the Return and Refund Policy.
Customers must receive authorization before returning any item. Unauthorized returns may not be accepted. Refunds are processed within ten business days after the returned product has been inspected and approved.
7. Warranty
Products sold by Evasauna include manufacturer warranty coverage. Warranty terms vary by product and are described on the corresponding product page. Evasauna assists customers by coordinating warranty claims with the manufacturer. Warranty coverage does not apply to misuse, improper installation, or unauthorized modifications. Full details are available in the Warranty Policy.
8. Limitation of Liability
Evasauna is not responsible for:
• Damage caused by improper assembly or incorrect installation
• Losses resulting from misuse, neglect, or failure to follow product guidelines
• Delays caused by carriers, weather, or transportation issues
• Customer decisions made without reviewing product information
Evasauna provides product descriptions and policies to support informed purchasing decisions, but the final responsibility for safe installation and proper use belongs to the customer.
9. Intellectual Property
All content on the Evasauna website, including text, images, logos, and product information, is the property of Evasauna or its content providers. Customers may not copy, reproduce, or distribute website content without prior written permission.
10. Privacy
Customer information is handled according to the Evasauna Privacy Policy. By using the website, customers agree to the collection and use of information as described in that policy.
11. Changes to Terms
Evasauna may update these Terms and Conditions when necessary to reflect changes to products, policies, or legal requirements. The updated date will be displayed at the top of the page. Continued use of the website indicates acceptance of the revised terms.
12. Contact Information
Customers who have questions regarding these Terms and Conditions may contact Evasauna through the support information provided on the website. Our team is available to assist with concerns related to orders, accounts, or general inquiries.